Get Support
From on-demand, self-service tools and remote troubleshooting to onsite assistance, Lutron’s range of services is designed to provide every customer with the level of support they need at any project stage.
Where to Buy
Use our online directory to find independent retailers and installers of Lutron products.
Support Center
Find resources for product selection, installation, and troubleshooting.
YouTube How-Tos
View informative and inspirational product and project-focused videos.
Contact a Rep
Get comprehensive residential systems project support in your geographic area.
Wiring Wizard
Get step-by-step instructions for installing a Lutron dimmer.
LED Compatibility Tool
Find an LED compatible with your Lutron dimmer—or a Lutron dimmer compatible with your LED.
Lutron has always worked well with us. We’re exceptionally happy with their service, the quality of the products, reliability, everything.
Expert Design Assistance
From sensor placement to performance verification, our specialists help you achieve your design vision.
Installation & Programming Support
From pre-wire verification to system startup, our experts ensure proper installation—both onsite and remotely.
Operations & Upgrades Support
Keep the facility running smoothly with LED upgrades and system updates.
Request a Service Visit
Bring Lutron experts in to support your project. Several service options are available.
Having the right people working on a project like this makes complicated issues seamless & perfect.
Lutron Project Champion
Our dedicated regional experts provide support and peace of mind at every phase of your project.
Installation & Programming Support
From pre-wire verification to system startup, our experts ensure proper installation—both onsite and remotely.
Operations & Upgrades Support
Keep the facility running smoothly with LED upgrades and system updates.
Expert Design Assistance
From sensor placement to performance verification, our specialists help you achieve your design vision.
Request a Service Visit
Bring Lutron experts in to support your project. Several service options are available.
Lutron has always worked well with us. We’re exceptionally happy with their service, the quality of the products, reliability, everything.
The Lutron Service Difference
At Lutron, care is at the heart of everything we do. Whether you need guidance choosing the right solution, help troubleshooting a technical issue, or onsite support, our team is committed to taking care of you every step of the way, anywhere in the world.
Technical Documents & Specifications
Gain product insights and receive guidance on installation, programming, and troubleshooting when you visit the Lutron Support Center, your online resource for technical documents, performance specifications, wiring diagrams, and more.
24/7 Global Support
Have a question? Lutron support is available 24/7 from our sales and service offices located around the world. Locations include London, Paris, Barcelona, Madrid, Sao Paulo, Dubai, Hong Kong, Singapore, Tokyo, Shanghai, and Beijing.
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Design Support
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a Lutron Dealer