The Lutron Support Center
Looking for something specific? Visit the Lutron Support Center to find FAQs, helpful documents, interactive tools, and more.
Documents & Specifications
Access technical documents and specifications, as well as support for product selection, installation, and troubleshooting.
Installation & Troubleshooting
FAQs, instructional videos, installation guides, and wiring diagrams provide immediate answers to common questions.
Dimmer Selection Tool
Get help finding the right Lutron dimmer for your project.
We’re Here to Help
Connect with a Lutron Support team member.
24/7 Technical Support
24/7 Technical Support
Installation, programming, and troubleshooting questions? Our Tech Support team is here 24 hours a day, 7 days a week.
support@lutron.com
Customer Service
Customer Service
For non-technical questions about account & order status, pricing, and where to buy, reach out to our customer service team.
custsvc@lutron.com
PR/Media Inquiry
Customer Satisfaction
Customer Satisfaction
Provide feedback on a Lutron product, installer, website, or service.
Commercial Project Support
Sevice for Existing Commercial Systems
Customer Service
Have a question about your order, account, pricing, or where to purchase Lutron products? Call or
email our Customer Service team. We're here to help you get the answers you need.
United States
United Kingdom
Mon-Fri 8am-5:30pm
GMT
Toll Free: 800.282.107
(In-country only)
France
Germany
Italy
Spain
India
Latin America
Mon-Fri 7am-05pm
Toll México:
Toll Latin America:
(for non-Lutron dealer)
Singapore
Thailand
China
Hong Kong
Macau
Taiwan
Japan
Indonesia
UAE
KSA
Tech Support
From installation to programming and troubleshooting, our Tech Support team is ready to walk you
through every step. Reach out by phone or email and get connected with an expert.
United States
United Kingdom
France
Germany
Italy
Spain
India
Latin America
Singapore
Thailand
China
Hong Kong
Macau
Taiwan
Japan
Indonesia
UAE
KSA
Other Countries
Worldwide Headquarters
Lutron is headquartered in Coopersburg, PA, with sales and service offices located worldwide. 7200 Suter Rd Coopersburg, Pennsylvania 18036-1299